Duka IntelligenceDuka Intelligence

Core Platform + Duka Agents

From enterprise knowledge to completed work

Duka Intelligence connects your systems, documents, communications, and social channels into a governed knowledge platform, then powers Duka Agents that understand intent, find trusted answers, recommend next steps, and help employees and external clients complete tasks through tools like WhatsApp.

Book a DemoExplore Platform
Enterprise knowledge AIWhatsApp-ready agentsInternal teams + client self-service

Duka Intelligence

Enterprise knowledge to job done

Sources
Systems
Documents
Email
Chats
Social
APIs

The Core Platform

Unifies structured and unstructured enterprise knowledge into a governed layer that AI can safely use.

ConnectorsData processingKnowledge objectsAccess controls

Duka Agents

Understand intent
Find answers
Recommend
Act safely
Intent
Trusted answer
Recommendation
Approved action
Job done
WhatsAppDashboardsAPIsWorkflowsPermissions + citations + audit logs

Two Connected Layers

The platform brings knowledge together. The agents turn it into outcomes.

The Core Platform

Connects organizational systems, documents, communications, social channels, and APIs, then processes them into a centralized, permission-aware knowledge layer.

Connect every enterprise source
Process structured and unstructured data
Create governed knowledge objects
Enforce access controls and permissions
Unify organizational knowledge

Duka Agents

AI-powered assistants that operate on governed knowledge to help employees and external clients search, retrieve, understand, recommend, and act in the tools they already use.

Understand employee or client intent
Search and retrieve trusted knowledge
Answer with context and citations
Recommend next steps
Act through approved skills

The Core Platform

Unify enterprise knowledge without flattening security

Duka handles connectors, ingestion, relational data processing, unstructured document processing, conversation processing, entity extraction, knowledge object creation, access control, lineage, citations, and tenant isolation.

Business systems, databases, and internal tools
Documents, spreadsheets, shared folders, and cloud storage
Emails, chats, WhatsApp, social media, websites, and APIs
Relational processing, unstructured text processing, entity extraction, lineage, and freshness checks

Duka Agents

From intent to job done

Duka Agents help people move from a question or request to a trusted answer, a recommendation, and an approved action.

1

Intent

2

Find

3

Answer

4

Recommend

5

Act

6

Track

Work happens where people already are

Duka Agents can work through WhatsApp, dashboards, APIs, and embedded workflows, so employees and external clients can get answers or complete approved requests without learning another system first.

Employee or client

What needs attention today?

Duka Agent

I found the right context, cited the sources, and prepared an approved next step for review.

Safe by design

Duka Agents do not roam raw operational systems. They work through governed knowledge objects, approved skills, and controlled actions.

  • Agents use governed knowledge, not raw operational access.
  • Permissions, citations, freshness, lineage, and audit logs are built into the workflow.
  • Approved skills define what an agent can retrieve, draft, route, or execute.

Pricing built around your needs

Get the best pricing with a customized package that meets your needs. Our team will understand your goals and provide a proposal that works for you.

Request Quote

Deployment Options

Managed SaaS or dedicated instance

Deploy Duka as a fully managed SaaS platform for speed, or as a dedicated instance when your governance model requires stronger isolation, custom controls, or customer-specific infrastructure boundaries.

Managed SaaS

The fastest path to launch Duka with managed updates, monitoring, connectors, and platform operations.

Fast rolloutManaged operationsStandard governance controls

Dedicated Instance

For organizations whose policies require stronger isolation, custom controls, or customer-specific deployment boundaries.

Single-tenant boundaryPrivate integration pathsCustom access controls

Turn scattered knowledge into completed work

The Core Platform unifies and governs enterprise knowledge. Duka Agents turn that knowledge into answers, recommendations, and action.

Book a DemoRequest Quote