Business systems and internal tools
Workspace AI Assistant
Your Organization's AI Workspace Assistant
Duka connects to your business systems, documents, emails, chats, shared folders, and social media channels, then turns them into governed knowledge objects your teams can query and act on through WhatsApp, dashboards, and APIs. It is an agile work AI platform with the depth of enterprise AI, the simplicity of a WhatsApp text, and the flexibility to serve both internal teams and customers.
WhatsApp-first accessGoverned knowledge objectsSkills with safe boundaries
Connected sources
Business systems
Documents
Email
Shared folders
Chat apps
Social channels
Knowledge Object Processor
Cleans, extracts, organizes, and governs business knowledge before an assistant can use it.
D
Duka Assistant
Workspace chat channel
What changed in operations this week?
Activity increased in two branches, customer complaints rose on chat channels, and inventory risk is concentrated in fast-moving items. Sources are attached for review.
RBACCitationsAudit logs
Governed knowledge objects
CustomersOperationsRevenueInventoryCasesDealsTasksEngagement
Connect Every Source
Bring together the knowledge your teams already use
Duka connects operational data and communication history so teams can retrieve information, understand context, and manage work from one trusted assistant.
Documents, PDFs, spreadsheets, and reports
Email, shared folders, and cloud storage
WhatsApp, chat apps, and team conversations
Social media channels and web inquiries
Sector platforms, exports, and APIs
Knowledge Object Processor
From raw data to AI-safe knowledge objects
Duka cleans, extracts, normalizes, enriches, and organizes business information into controlled knowledge objects. Assistants interact with those objects instead of roaming through databases, inboxes, folders, or admin tools.
Facts and metrics
Entities and relationships
Citations and source lineage
Access rules and ownership
Freshness and quality status
Allowed actions and task limits
How Duka Works
A governed path from information to action
Layer 1
Connect
Bring structured and unstructured knowledge together from the places where work already happens.
Layer 2
Process
Convert raw records, messages, and files into governed knowledge objects designed for AI use.
Layer 3
Govern
Apply tenant isolation, permissions, citations, freshness checks, lineage, and audit trails.
Layer 4
Teach Skills
Give each workspace assistant approved skills for retrieval, explanation, follow-up, and task execution.
Layer 5
Assist
Let teams ask questions and take action through WhatsApp, dashboards, APIs, and embedded workflows.
Chat App Interaction
Ask and act through WhatsApp and familiar chat apps
Each workspace can have a dedicated assistant channel. Approved users ask questions, retrieve information, request summaries, and trigger allowed follow-ups without leaving the tools they already use every day.
Team member
Summarize what needs attention today.
Duka Assistant
Three items need review: customer follow-ups, a delayed document, and a revenue movement in one location. I can show the sources or prepare the approved follow-up list.
Allowed userCitations readyTask boundary checked
AI agents should not roam your systems
Duka protects your organization by giving assistants access only to governed knowledge objects, not raw operational systems. Each answer and action is constrained by permissions, citations, freshness, and workspace rules.
- Agents do not query raw operational systems directly.
- Assistants use only the knowledge objects they are allowed to access.
- Every answer can carry citations, freshness, lineage, and audit context.
A workspace assistant for each sector
Duka is broad enough for many organizations, but each assistant is shaped around the sector, workspace, and responsibilities it serves.
Financial services workspace assistant
Retail and trade workspace assistant
Restaurant and branch operations assistant
Advisory and professional services assistant
Customer engagement workspace assistant
Management and executive workspace assistant
Deployment Options
Managed SaaS or dedicated instance
Deploy Duka as a fully managed SaaS platform for speed, or as a dedicated instance when your governance model requires stronger isolation, custom controls, or customer-specific infrastructure boundaries.
Managed SaaS
The fastest path to a live workspace assistant. Duka manages the platform, updates, monitoring, connectors, and assistant delivery.
Fastest rolloutManaged operationsStandard security controls
Dedicated Instance
For organizations whose policy, regulator, or procurement rules require stronger isolation and customer-specific deployment boundaries.
Single-tenant boundaryCustom access controlsPrivate integration paths
Build a governed assistant from your business knowledge
One assistant per workspace, built from your systems, documents, communications, and workflows.