Business systems
Operational systems, databases, sector platforms, and internal tools.
The Core Platform
Unify and govern enterprise knowledge for AI use
The Core Platform connects organizational systems, documents, communications, social channels, and APIs, then processes structured and unstructured information into governed knowledge objects that Duka Agents can safely use.
Documents
PDFs, spreadsheets, reports, knowledge files, and shared folders.
Communications
Email, chats, WhatsApp, team conversations, and collaboration channels.
Social and web
Social media, web inquiries, websites, customer messages, and external feeds.
APIs
Internal APIs, warehouses, cloud data layers, and controlled workflow endpoints.
State of the Art Processing
From raw enterprise data to governed knowledge objects
Duka processes relational data, documents, messages, conversations, and social content into a centralized knowledge layer while preserving access controls, ownership, lineage, and freshness context.
Connectors and ingestion
Relational data processing
Unstructured document and text processing
Communication and conversation processing
Entity extraction and relationship mapping
Knowledge object creation
Data normalization and enrichment
Access control, lineage, citations, freshness, and audit context
A safe knowledge layer for Duka Agents
Agents do not need broad access to raw databases, inboxes, folders, or admin tools. They work through governed objects with allowed users, allowed actions, citations, freshness, and audit context.
Deployment Options
Deploy for speed or stricter governance boundaries
Use Duka as managed SaaS for the fastest rollout, or as a dedicated instance when internal policy requires stronger isolation and customer-specific infrastructure boundaries.
Managed SaaS
Teams that want the fastest route from pilot to production with Duka managing platform operations.
- Fast setup and rollout
- Managed updates and monitoring
- Standard connectors and agent delivery
- Lower infrastructure overhead
Dedicated Instance
Organizations whose policies, regulator, procurement process, or risk model does not allow shared SaaS.
- Single-tenant deployment boundary
- Custom network and access controls
- Private integration paths
- Alignment with internal governance policies
Designed to integrate quickly
Start with files, exports, folders, chat channels, or existing APIs, then expand into deeper integrations as trust and usage grow.
Pilot to production without rebuilding your stack
- 1Start with a focused workspace and high-value knowledge sources
- 2Configure users, roles, permissions, and assistant channel access
- 3Validate citations, answer quality, freshness, and safe fallbacks
- 4Teach initial Duka Agent skills for retrieval, summaries, and handoffs
- 5Expand into deeper integrations, more workspaces, and controlled actions