Privacy Policy
1. Data Controller
The data controller responsible for processing personal data is:
Akili Data
Operator of the Duka Intelligence Platform
38286-00100
Nairobi
Kenya
Email: tsah@dukaintelligence.co.ke
2. Data We Collect
When you use the platform, we may process the following types of data.
Business and Operational Data
Including:
- Sales transactions
- Product data
- Inventory records
- Order volumes
- Pricing information
Customer Data
Where applicable:
- Email addresses
- Names
- Postal addresses
- Phone numbers
- Purchase history
Account Information
- User names
- Email addresses
- Login credentials
Technical Data
- IP address
- Device information
- Browser type
- Cookies and usage analytics
3. How We Use Your Data
We process data for the following purposes:
- Providing Platform Services: Including dashboards, analytics, reports, and APIs.
- Data Integration: Synchronizing data from POS systems and external APIs.
- Platform Improvement: Monitoring performance, diagnosing issues, and improving product functionality.
- Security and Compliance: Preventing fraud, ensuring system security, and complying with legal obligations.
4. Legal Basis for Processing
Where applicable, we process personal data based on:
- Performance of a contract with users
- Legitimate business interests in improving services
- User consent where required
5. Sharing Data with Third Parties
We may share data with trusted service providers when necessary to operate the platform.
Examples include:
- Cloud hosting providers
- Infrastructure and analytics services
- Integration partners
We only share the minimum data necessary for these services.
6. Data Retention
We retain data only for as long as necessary to provide our services and meet legal obligations.
General retention principles include:
- Operational retail data retained while accounts remain active
- Account data retained until account closure
- Logs retained temporarily for security and performance monitoring
7. Security
We implement technical and organizational safeguards including:
- Secure hosting environments
- Encrypted data transmission
- Access control systems
However, no digital system can guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing activities
Requests can be submitted using the contact details below.
9. Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised Last Updated date.
Last Updated: March 5, 2026
10. Contact
For questions about this Privacy Policy or our data practices, please contact:
Duka Intelligence
38286-00100
Nairobi
Kenya
Email: tsah@dukaintelligence.co.ke