Service-centre pricing
Front Desk, Service Desk and Back Office are independently selectable modules. Combine them when the business needs a connected journey across customer service and internal operations.
Included with every module
The foundation makes each module operable. It does not add the business capabilities of another service centre.
Connect
$20
per business each month
Help people discover the business, onboard and reach the right next step.
Serve
$50
per business each month
Serve existing customers and newly onboarded customers through guided workflows.
$0.15 for each additional served customer above 100
Discuss Service DeskOperate & Understand
$28
per active staff seat each month
Give authorized staff the tools, knowledge and reporting needed to run the work.
A check means the capability belongs to that module. Selecting a higher-numbered tier does not automatically activate another module.
| Capability | Front Desk | Service Desk | Back Office |
|---|---|---|---|
| Shared technical foundation | |||
| Discovery entry points and Meta campaigns | - | - | |
| Customer onboarding, FAQs and routing | - | - | |
| Appointments, tickets and customer support | - | - | |
| Catalogs, orders and payment collection | - | - | |
| Staff operations and approvals | - | - | |
| Enterprise search and management reporting | - | - |
Served customer: one unique existing customer or newly onboarded Front Desk customer handled by a Service Desk workflow during the billing month. Duplicate messages, delivery retries and staff accounts do not create additional counts.
Active staff seat: one enabled internal user authorized to use Back Office capabilities during the billing period.
Meta advertising spend and messaging charges, payment-provider fees, taxes, custom integrations and dedicated infrastructure are separate where applicable.
Talk to our team