Understand intent
Employees ask in natural language. Duka Agents interpret the request and identify the knowledge or action needed.
Duka Agents
AI agents that help employees move from intent to job done
Duka Agents understand intent, find trusted answers across governed enterprise knowledge, recommend next steps, and help employees complete approved tasks in the tools they already use, including WhatsApp.
Find trusted answers
Agents search governed enterprise knowledge across systems, documents, communications, and channels.
Recommend next steps
Agents can summarize context, explain what changed, and recommend practical next steps.
Complete approved tasks
Agents can draft responses, prepare follow-ups, trigger workflows, and route items for approval.
From search to answer to job done
1
Intent
2
Trusted Answer
3
Recommendation
4
Approved Action
5
Job Done
Duka Agent Preview
A simple preview of how employees can move from intent to trusted answer to approved action through WhatsApp or another familiar chat app.
Duka Agent
Intent to job done
Hi, I am a Duka Agent. Ask me to find an answer, summarize context, or prepare an approved action.
Agent Skills
Useful assistance, bounded by approved skills
Duka Agents do not act freely across raw company systems. They work through governed knowledge objects, approved skills, and controlled workflows.
Search organizational knowledge
Retrieve relevant information
Answer with context and citations
Summarize activity
Explain what changed
Prepare follow-up lists
Draft responses
Trigger approved workflows
Escalate for human approval
Guardrails come before answers
Dedicated workspace agent channel
Allowlisted and role-aware users
No answer without permission or evidence
Citations and source context
Audit logs for sensitive actions
Safe fallback when context is missing