Business systems
Operational platforms, sector systems, exports, and internal tools.
Integrations
Connect the systems, documents, and channels your teams already use
Duka brings business data, files, communications, social channels, and internal APIs into one governed knowledge layer for workspace assistants.
Documents
PDFs, Word files, spreadsheets, scanned reports, and knowledge files.
Outlook, Gmail, and mailbox knowledge used by approved teams.
Shared folders
SharePoint, cloud drives, storage buckets, and organized team folders.
Chat apps
WhatsApp and team conversations where work and decisions already happen.
Social channels
Customer-facing channels, inquiries, feedback, and engagement signals.
Cloud and data layers
Warehouse, serving-layer, and model outputs where governed knowledge lives.
APIs
Internal APIs and controlled endpoints for retrieval, workflow, and task execution.
Integration Flow
Step 1
Connect
Step 2
Process
Step 3
Govern
Step 4
Teach Skills
Step 5
Assist
Designed for speed without forcing a rebuild
Duka can start with the knowledge sources you already have, then expand into deeper integrations as trust, governance, and usage patterns become clear.
Start with files, exports, and documents before deeper system work
Connect cloud folders, email, chat apps, and social channels in phases
Use APIs, databases, or warehouses where structured integrations already exist
Validate citations, access control, and answer quality before expanding scope
Pilot first, then expand safely
A workspace assistant can begin with one team, one channel, and a focused knowledge set. From there, Duka can add more sources, skills, users, workspaces, and controlled actions in phases.
Interaction starts where teams already work
WhatsApp and chat apps become the point of interaction, while Duka's knowledge layer handles retrieval, access control, citations, and safe task execution behind the scenes.