Business systems
Operational platforms, databases, sector systems, exports, and internal tools.
Integrations
Connect enterprise knowledge without rebuilding your stack
Duka connects systems, documents, communications, social channels, and APIs into the Core Platform so Duka Agents can find trusted answers and help employees complete work.
Documents
PDFs, Word files, spreadsheets, scanned reports, and knowledge files.
Outlook, Gmail, and mailbox knowledge used by approved teams.
Shared folders
SharePoint, cloud drives, storage buckets, and organized team folders.
Chat apps
WhatsApp and team conversations where work and decisions already happen.
Social channels
Customer-facing channels, inquiries, feedback, and engagement signals.
Cloud and data layers
Warehouses, serving layers, and model outputs where governed knowledge lives.
APIs
Internal APIs and controlled endpoints for retrieval, workflow, and task execution.
Integration Flow
Step 1
Connect
Step 2
Process
Step 3
Govern
Step 4
Power Agents
Step 5
Complete Work
Designed for speed and phased rollout
Duka can start with the knowledge sources you already have, then expand into deeper integrations as trust, governance, and usage patterns become clear.
Start with files, exports, folders, and documents before deeper system work
Connect email, chat apps, WhatsApp, and social channels in phases
Use APIs, databases, or warehouses where structured integrations already exist
Validate citations, access control, answer quality, and workflow boundaries before expanding scope
Pilot first, then expand safely
A Duka Agent can begin with one team, one channel, and a focused knowledge set. From there, Duka can add more sources, skills, users, workspaces, and controlled actions in phases.